Call us on+91 7777023575 ( |

Buyer's FAQ

Free Return & Refund Policy

7-day return period after receiving your order to request a return.

How to return?

Go to your buyer dashboard - My Orders - Select the product to be returned - select reason - Click Submit. Please allow 5 - 7 working days for return pick up.


  • Returned items are subjected to quality check before processing refund.
  • To ensure quality check approval make sure item is unused, has brand tags, original invoice & free of any wear & tear COD returns will be credited to your bank account Eligible refunds will be credited to your account within 48 hours once we receive the product Shipping charges are non-refundable Lastly, we are here to serve you 24/7 so in case you are unsatisfied with the process just message/call/email us and we will resolve your concern within 48 working hours.

  • We offer 100% Authentic Original brands or full money back guarantee.
  • Unlike others, FLYPPD hand checks each and every product with minute detailing before listing for sale.
  • Products are shot & listed by us and not by the sellers to ensure the product is 100% original, high quality, free of wear and tear to mark it fit for sale.
  • We maintain, shine and polish the product before it's shipped to you so we can fulfill our promise of giving you super value for money.That's what BRAND NEW SECOND HAND stands for after all.
  • In rare cases, after you place an order if for any reason we find the product is not up to the mark, we will inform you, cancel and refund the product amount + the shipping charges in case of advance payments

  • What is A.MRP? - Approximate Maximum Retail Price
  • Why A.MRP? - As it is difficult to know the exact MRP of a previously owned product, we offer you an approximate price as to how much would it retail currently with the product checkpoints. Our strength lies in our merchandising team who have immense experience in the fashion industry to evaluate and price a product according to the brand, style, condition, amongst many other checkpoints.
  • Lastly, for any reason, you are unsatisfied with your purchase feel free to raise a return request and it shall be taken care of :)
  • Again, if you have any doubts before placing an order or queries about the product just message/call/email us and we will help you with all your concerns